The sale begins with a tour of presentation of objects. Each piece is then shown and described individually: its qualities, its faults, its number (eg M-XXX or B-XXX) and its fixed price in euros.

If you like an object, just just comment on to reserve it. The first comment displayed on my screen wins the part. There is no "top" system.

Any confirmed reservation is considered an act of purchase.

I advise you to fix your budget before the sale and to note your purchases as you go - the bill climbs quickly!

If you change your mind, you can withstand yourself During live only.

For your first participation, please send me your contact details (name and email) in private message during or just after live.

Each object (mineral or jewel) is presented in Photo or video, with its fixed price in euros and its main characteristics.

To reserve a mineral or a jewel, answer directly in the “reservation” box. If your comment appears first on my screen, I will send you a confirmation.

Any confirmed reservation is considered to be a purchasing commitment.

THE The day after Live or Story, your basket will be posted on our site lecristalan.fr.

To find it, you just have to type Your Instagram nickname in the site's search bar.

You can also add other items from the shop to your basket before validating your order.

THE shipping costs will be automatically calculated Depending on the weight, the destination and the sending method chosen.

Payment is mainly made by bank card via our site. Payment by Paypal is reserved for loyal customers. You must pay your order in the 48 hours Depending on the upload of your basket.

Contact us if you want another payment method or an additional time.

Yes, it is possible to Reserve an object and spread payment in several times.

Delivery will not be made until after full payment of the amount due.

Contact us to discuss the terms and set up a suitable payment plan.

Yes, you can add other items from the shop to your basket before finalizing your order.

Shipping costs are calculated automatically according to the weight, there destination and the delivery method selected.

We deliver by Mondial Relay In France, Belgium, Netherlands, Spain, Portugal and Germany. The choice of the relay point will be requested by e-mail after the order.

Small packages are sent by letter followed, the others by post (Colissimo or Chronopost). Objects bulky Or fragile require a personalized quote.

Relay delivery Mondial Relay is offered in France only For any order of 150 € or more (up to 3 kg and € 500 insurance).

Yes, to reduce shipping costs, add a comment in the box "Add instructions"During payment by specifying your request, then select the option"Removal in store”. We will keep your basket pending.

Returns and exchanges are possible within a period of 14 days After receipt, provided that the product is in perfect condition and not used. The return costs are at Your burden.